Terms of service
Terms of service
General provisions
These terms of use of the https://vy-dubai.com site (hereinafter referred to as the Rules) are an official, public and irrevocable offer by LightSpace F.Z.E (hereinafter referred to as the Company, Operator) to conclude with any Internet user (hereinafter referred to as the User) browsing the https://vy-dubai.com site (hereinafter referred to as the Site), agreement on the use of the site.
The fact that the User of the Site provides his personal data to the Company through the forms located on the https://vy-dubai.com site is a free and conscious expression of consent to these rules, including the provisions regarding the processing of personal data.
The Rules become legally binding for the Company and the User from the moment the User registers on the Site, or provides his personal data in another form. From this moment, compliance with the terms of these Rules is mandatory for the User and is necessary for the User to use the materials and services of the Site.
These Rules come into force from the moment the Rules are posted on the Site and apply to all information posted on the Site on the Internet. If the User disagrees with these Rules, the User is obliged to stop using the site.
These Rules may be changed by the Company unilaterally. The new version of the Rules comes into force from the moment it is posted on this site, unless otherwise provided by the new version of the Rules. The User of the Site undertakes to independently monitor these changes and decide on the possibility of further use of the Site. If the User disagrees with the changes made to the Rules, the User is obliged to stop using the Site.
The Company has the right to notify Users of changes if such changes relate to the conditions for processing the user's personal data, as defined in the “Personal data” section of these Rules.
Subject of the Agreement
The Company hereby undertakes to provide Users with access to the services of the Site, and the User undertakes to provide the Company with their personal data on the terms specified in the “Personal Data” section.
Rights and obligations of the parties
The use of the Site is carried out in accordance with these Rules.
When using the Site, the parties must comply with the provisions of the current applicable law (which also includes Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data), these Rules and other company documents posted on the Site. At the same time, the provisions of the GDPR also apply to the processing of personal data of citizens of the European Union.
The parties cannot use the information received, incl. presented on the Site, in a way that may violate the rights and interests of the parties and other persons.
All materials and information posted on the Site are the property of the Company and are protected by copyright. The User has the right to use the materials and information posted on the Site solely for personal purposes, observing the provisions of these Rules. Any use of the contents of the Site for non-personal or commercial purposes is prohibited.
Registration on the Site
To gain access to the services of the Site, the User can register. Registration on the Site is voluntary and free of charge.
When registering on the Site, the User is obliged to indicate the data provided in the relevant forms as mandatory. Registration of an account is carried out to one e-mail address or phone number of the User once. Re-registration of a new account on the Site using the email address or phone number previously specified during registration is not allowed.
The User has the right to change the credentials in the personal account on the Site or, if necessary, in another way indicated on the Site. The Company does not change or edit the registration information of the User without the consent of the latter.
After completing the registration process on the site, the User is assigned a username (login) and password. The login and password are:
During registration, the User agrees to receive service messages sent to the email address specified during registration and / or via SMS messages and / or push notifications and / or otherwise to the phone number specified by the User during registration.
The Registered User is obliged to monitor the safety of his credentials and not disclose them to third parties. The registered User is not entitled to transfer his credentials to third parties, as well as directly or indirectly allow third parties to use his credentials for authorization on the Site, with the exception of persons acting on behalf and in the interests of the registered User or who received such credentials on the basis of relevant agreements with registered User.
Any action performed from the Personal account of a registered User using his credentials is considered an action performed by the registered User himself or by a person authorized by him and establishes obligations and responsibilities for the registered User in relation to such actions, including liability for violation of these Rules. The registered User is obliged to immediately change the credentials if he has reason to believe that these data have been disclosed, can be used by unauthorized third parties or at the request of the Company.
User authorization
To register on the Site and / or enter the Personal account, the User must go through the Authorization procedure using the email address. Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
The user also has the right to enter the Personal account by entering the login (email address) and password from the Account.
Responsibility
The Company is not responsible for the unreliability, inaccuracy and irrelevance of the information specified by the User in the forms located on the Site.
The Company does not guarantee permanent access to this Site and the absence of errors in its operation. The Company reserves the right to restrict, suspend or close access to the Site or one of its sections at any time without notice to Users. The Company does not bear any responsibility to the Users in connection with the restriction, suspension or closing of access to the Site or one of its sections.
The Site may contain links to sites and materials that belong to third parties. The Company is not responsible for any information posted on the websites of third parties to which the User gains access through the Site.
The Company and third-party Internet services, for the purpose of non-personalized analysis of the interests of customers and potential customers of the Company, collect statistical data on views of the Site. The data collected in this case are anonymous and generalized, that is, they do not allow them to be attributed to any specific or identifiable User.
Data collection is carried out by the mechanisms of the Site itself and third-party Internet services, including, but not limited to:
Personal data
The basis for the processing of personal data is the User's acceptance of these Rules.
The processing of personal data in these Rules means any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including the collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (provision, access, including cross-border transfer, if the need for it arose in the course of fulfilling obligations), blocking, deletion, partial destruction, destruction of the User's personal data.
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. VY DUBAI TRADING CO. L.L.C. will not pass any debit/credit card details to third parties. VY DUBAI TRADING CO. L.L.C. takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://vy-dubai.com) cannot guarantee the security of any information that is disclosed online. The VY DUBAI TRADING CO. L.L.C. is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
The Company is the operator of personal data in relation to the personal data of Users and, when processing them, is guided by the requirements of applicable law, and complies with the principles and rules provided for by applicable law.
The fact that the User accepts the terms of these Rules is the basis for the processing by the Operator, as well as persons authorized by him, of personal data as a User/ Site visitor, which are necessary for:
For the purposes specified in clause 8.4 of these Rules, the Operator has the right to carry out with the User's personal data:
Shopify International Ltd., 2nd Floor 1-2 Victoria Buildings Haddington Road Dublin 4, D04 XN32 Ireland for sending service messages as part of the Operator's obligations under this agreement;
Mindbox.Cloud B.V, Joop Geesinkweg 901, office 1.01,1114 AB Amsterdam, the Netherlands for sending service and marketing messages as part of the Operator's obligations under this agreement;
— transfer (provision, access, cross-border transfer) of personal data to third parties, to whom the User's personal data may be disclosed, for the performance and (or) provision of technical and organizational services as part of the fulfillment of obligations under this agreement.
The Operator, for the purposes specified in clause 8.4 of these Rules, has the right to process the following data about the User: information about the name; information about the place of residence; information about the methods of communication; birth information; information about civil status; information about contractual relations; information about the will; information on the assessment of the operator's products/services; information for authentication/identification; information about Users provided by Internet analytics services, as well as other information that became known to the Operator when the User placed an order on the Site.
By accepting the Rules, the User confirms the right of the Operator to:
The Operator, as well as third parties acting on his behalf, undertake to comply with the following rules and provide the User with the following guarantees regarding the processing of personal data:
The processing of Personal Data will be carried out until the achievement of the above goals, or during the validity of this Agreement and 3 (Three) years after its termination.
Upon reaching the goals of processing or in case of loss of the need to achieve these goals, the processed personal data of Users are subject to destruction, unless otherwise provided by law. The Operator undertakes to take all possible measures to ensure the destruction of Users' personal data, including by third parties acting on behalf of the Operator. The Operator has the right to send information of an advertising nature to the User by e-mail and (or) mobile phone only if the User expressly consents by ticking the "I agree" checkbox on the Site.
The User has the right to unsubscribe from such mailing at any time by contacting the Operator's address or email address: vyarabia@gmail.com.
The User has the right to send the Operator an application for obtaining information regarding the processing of his personal data in the form of a corresponding written application by registered mail to the Company's postal address or in electronic form, signed with an electronic signature, to the email address: vyarabia@gmail.com.
For more information on how the Company processes Users' personal data, please see our Privacy Policy.
Dispute resolution and applicable law
In the event of any disputes or disagreements related to the execution of these Rules, the parties will make every effort to resolve them through negotiations between them. In the event that disputes are not resolved through negotiations, disputes shall be resolved in the manner prescribed by applicable law.
All disputes related to the improper execution of these Rules, incl. related to the violation by the User of the rights of third parties, and not settled out of court, are subject to consideration in court at the location of the Company.
Final provisions
The copyright holders of all objects of exclusive rights that are posted on the Site, including design elements, text, images, photo and video materials, are the Company and its partners.
The Site and the services provided may be temporarily, partially or completely unavailable due to preventive or other works or for any other technical reasons. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
If you would like to ask us any questions about these terms and conditions or if you have any comments or complaints about our website, please email us at vyarabia@gmail.com.
Contact details of the person responsible for organizing the processing of personal data: LightSpace F.Z.E Address: Business District: Ajman Free Zone Address: Office - C1 - 1F - SF4835
General provisions
These terms of use of the https://vy-dubai.com site (hereinafter referred to as the Rules) are an official, public and irrevocable offer by LightSpace F.Z.E (hereinafter referred to as the Company, Operator) to conclude with any Internet user (hereinafter referred to as the User) browsing the https://vy-dubai.com site (hereinafter referred to as the Site), agreement on the use of the site.
The fact that the User of the Site provides his personal data to the Company through the forms located on the https://vy-dubai.com site is a free and conscious expression of consent to these rules, including the provisions regarding the processing of personal data.
The Rules become legally binding for the Company and the User from the moment the User registers on the Site, or provides his personal data in another form. From this moment, compliance with the terms of these Rules is mandatory for the User and is necessary for the User to use the materials and services of the Site.
These Rules come into force from the moment the Rules are posted on the Site and apply to all information posted on the Site on the Internet. If the User disagrees with these Rules, the User is obliged to stop using the site.
These Rules may be changed by the Company unilaterally. The new version of the Rules comes into force from the moment it is posted on this site, unless otherwise provided by the new version of the Rules. The User of the Site undertakes to independently monitor these changes and decide on the possibility of further use of the Site. If the User disagrees with the changes made to the Rules, the User is obliged to stop using the Site.
The Company has the right to notify Users of changes if such changes relate to the conditions for processing the user's personal data, as defined in the “Personal data” section of these Rules.
Authorization | — | the procedure for granting the User the rights to perform certain actions on the Site, as well as the procedure for verifying (confirming) the User's rights when trying to perform these actions, as a result of which the User is assigned a specific ID and a personal account linked to a phone number / email address. |
Personal account | — | personal space of the User on the Site. Access to the Personal account is provided to the User after successfully completing the registration/authorization procedure. |
Company/Operator | — | LightSpace F.Z.E Address: Business District: Ajman Free Zone Address: Office - C1 - 1F - SF4835 Telephone: +971523393776 E-mail: vyarabia@gmail.com |
Personal data | — | any information relating to a directly or indirectly identified or identifiable natural person - the Site visitor, the User (referred to as personal data subjects), which the Site visitor / User provides about himself independently in the process of using the Site, as well as information that is automatically collected in the process of using the Site . |
Site visitor | — | an individual who came to the https://vy-dubai.com site without the purpose of placing an Order. |
User | — | an individual who has visited the Company's site and wants to place an order on the Site of the VY DUBAI online store. |
Site | — | the content of the Internet pages located on the Internet at the address: https://vy-dubai.com, which is used by the Site User in accordance with these Rules. |
Parties | — | VY DUBAI and User/Site visitor. |
Subject of the Agreement
The Company hereby undertakes to provide Users with access to the services of the Site, and the User undertakes to provide the Company with their personal data on the terms specified in the “Personal Data” section.
Rights and obligations of the parties
The use of the Site is carried out in accordance with these Rules.
When using the Site, the parties must comply with the provisions of the current applicable law (which also includes Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data), these Rules and other company documents posted on the Site. At the same time, the provisions of the GDPR also apply to the processing of personal data of citizens of the European Union.
The parties cannot use the information received, incl. presented on the Site, in a way that may violate the rights and interests of the parties and other persons.
All materials and information posted on the Site are the property of the Company and are protected by copyright. The User has the right to use the materials and information posted on the Site solely for personal purposes, observing the provisions of these Rules. Any use of the contents of the Site for non-personal or commercial purposes is prohibited.
Registration on the Site
To gain access to the services of the Site, the User can register. Registration on the Site is voluntary and free of charge.
When registering on the Site, the User is obliged to indicate the data provided in the relevant forms as mandatory. Registration of an account is carried out to one e-mail address or phone number of the User once. Re-registration of a new account on the Site using the email address or phone number previously specified during registration is not allowed.
The User has the right to change the credentials in the personal account on the Site or, if necessary, in another way indicated on the Site. The Company does not change or edit the registration information of the User without the consent of the latter.
After completing the registration process on the site, the User is assigned a username (login) and password. The login and password are:
- when registering on the Site through an email address, login - the email address used by the User during registration, password - the User creates independently;
During registration, the User agrees to receive service messages sent to the email address specified during registration and / or via SMS messages and / or push notifications and / or otherwise to the phone number specified by the User during registration.
The Registered User is obliged to monitor the safety of his credentials and not disclose them to third parties. The registered User is not entitled to transfer his credentials to third parties, as well as directly or indirectly allow third parties to use his credentials for authorization on the Site, with the exception of persons acting on behalf and in the interests of the registered User or who received such credentials on the basis of relevant agreements with registered User.
Any action performed from the Personal account of a registered User using his credentials is considered an action performed by the registered User himself or by a person authorized by him and establishes obligations and responsibilities for the registered User in relation to such actions, including liability for violation of these Rules. The registered User is obliged to immediately change the credentials if he has reason to believe that these data have been disclosed, can be used by unauthorized third parties or at the request of the Company.
User authorization
To register on the Site and / or enter the Personal account, the User must go through the Authorization procedure using the email address. Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
The user also has the right to enter the Personal account by entering the login (email address) and password from the Account.
Responsibility
The Company is not responsible for the unreliability, inaccuracy and irrelevance of the information specified by the User in the forms located on the Site.
The Company does not guarantee permanent access to this Site and the absence of errors in its operation. The Company reserves the right to restrict, suspend or close access to the Site or one of its sections at any time without notice to Users. The Company does not bear any responsibility to the Users in connection with the restriction, suspension or closing of access to the Site or one of its sections.
The Site may contain links to sites and materials that belong to third parties. The Company is not responsible for any information posted on the websites of third parties to which the User gains access through the Site.
The Company and third-party Internet services, for the purpose of non-personalized analysis of the interests of customers and potential customers of the Company, collect statistical data on views of the Site. The data collected in this case are anonymous and generalized, that is, they do not allow them to be attributed to any specific or identifiable User.
Data collection is carried out by the mechanisms of the Site itself and third-party Internet services, including, but not limited to:
- Google Analytics — the operation of the service is governed by the terms of use;
- Yandex Metrika — the operation of the service is governed by the terms of use;
- Google Tag Manager — the operation of the service is governed by the terms of use;
- Google AdSense — the operation of the service is governed by the terms of use;
- Google DV 360 — the operation of the service is governed by the terms of use;
- AppNexus — the operation of the service is governed by the terms of use;
- Pixel Facebook — the operation of the service is governed by the terms of use;
- Appsflyer — the operation of the service is governed by the terms of use;
- Criteo — the operation of the service is governed by the terms of use;
- RTB — the operation of the service is governed by the terms of use;
- MyTarget|VK Ads — the operation of the service is governed by the terms of use.
- Facebook — the operation of the service is governed by the terms of use.
Personal data
The basis for the processing of personal data is the User's acceptance of these Rules.
The processing of personal data in these Rules means any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including the collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (provision, access, including cross-border transfer, if the need for it arose in the course of fulfilling obligations), blocking, deletion, partial destruction, destruction of the User's personal data.
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. VY DUBAI TRADING CO. L.L.C. will not pass any debit/credit card details to third parties. VY DUBAI TRADING CO. L.L.C. takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://vy-dubai.com) cannot guarantee the security of any information that is disclosed online. The VY DUBAI TRADING CO. L.L.C. is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
The Company is the operator of personal data in relation to the personal data of Users and, when processing them, is guided by the requirements of applicable law, and complies with the principles and rules provided for by applicable law.
The fact that the User accepts the terms of these Rules is the basis for the processing by the Operator, as well as persons authorized by him, of personal data as a User/ Site visitor, which are necessary for:
- conclusion with the Users/ Site visitors of this agreement on the use of the Site and further fulfillment of obligations under it;
- communications, including receiving and processing requests and requests from Users, and quality control of information interaction;
- studies of the degree of satisfaction of Users with the Site;
- analytics of the actions of Users on the Site (including determining the location) and the functioning of the Site;
- storage of personal data and their media in accordance with the local regulations of the Operator;
- carrying out business activities - providing access to the Site (i.e., IT resources and application software of the Operator), providing technical support in its use, monitoring and controlling the use of the Site and ensuring information security;
- organizing and holding events to increase awareness and loyalty to the VY DUBAI brand, including promotions, loyalty programs, with the participation of Users;
- implementation and performance of functions, powers and obligations by the Operator, which are provided for by the legislation applicable to the Operator.
For the purposes specified in clause 8.4 of these Rules, the Operator has the right to carry out with the User's personal data:
- processing of personal data using automation tools, including in information and telecommunication networks, or without using such tools, in accordance with the purposes of processing;
Shopify International Ltd., 2nd Floor 1-2 Victoria Buildings Haddington Road Dublin 4, D04 XN32 Ireland for sending service messages as part of the Operator's obligations under this agreement;
Mindbox.Cloud B.V, Joop Geesinkweg 901, office 1.01,1114 AB Amsterdam, the Netherlands for sending service and marketing messages as part of the Operator's obligations under this agreement;
— transfer (provision, access, cross-border transfer) of personal data to third parties, to whom the User's personal data may be disclosed, for the performance and (or) provision of technical and organizational services as part of the fulfillment of obligations under this agreement.
The Operator, for the purposes specified in clause 8.4 of these Rules, has the right to process the following data about the User: information about the name; information about the place of residence; information about the methods of communication; birth information; information about civil status; information about contractual relations; information about the will; information on the assessment of the operator's products/services; information for authentication/identification; information about Users provided by Internet analytics services, as well as other information that became known to the Operator when the User placed an order on the Site.
By accepting the Rules, the User confirms the right of the Operator to:
- processing of personal data through partially automated (mixed) and (or) non-automated processing of personal data;
- transfer (provision, access) of personal data to third parties providing services and (or) performing work, for the specified purposes in the territory of countries that do not provide adequate protection of the rights of subjects of personal data, in accordance with the requirements of applicable law;
- ordering the processing of personal data for the purposes specified in clause 8.4 of these Rules.
The Operator, as well as third parties acting on his behalf, undertake to comply with the following rules and provide the User with the following guarantees regarding the processing of personal data:
- ensure the processing of personal data in compliance with all applicable legal requirements in the field of personal data protection, including compliance with the principles, requirements, obligations of the personal data operator established by law;
- in the event that the Operator, in order to fulfill its obligations to the User, must transfer or otherwise disclose his personal data to third parties, including public authorities, carry out these actions in compliance with the requirements of the law;
- be responsible for the protection and security and confidentiality of Users' personal data during their processing in accordance with the requirements of the law.
The processing of Personal Data will be carried out until the achievement of the above goals, or during the validity of this Agreement and 3 (Three) years after its termination.
Upon reaching the goals of processing or in case of loss of the need to achieve these goals, the processed personal data of Users are subject to destruction, unless otherwise provided by law. The Operator undertakes to take all possible measures to ensure the destruction of Users' personal data, including by third parties acting on behalf of the Operator. The Operator has the right to send information of an advertising nature to the User by e-mail and (or) mobile phone only if the User expressly consents by ticking the "I agree" checkbox on the Site.
The User has the right to unsubscribe from such mailing at any time by contacting the Operator's address or email address: vyarabia@gmail.com.
The User has the right to send the Operator an application for obtaining information regarding the processing of his personal data in the form of a corresponding written application by registered mail to the Company's postal address or in electronic form, signed with an electronic signature, to the email address: vyarabia@gmail.com.
For more information on how the Company processes Users' personal data, please see our Privacy Policy.
Dispute resolution and applicable law
In the event of any disputes or disagreements related to the execution of these Rules, the parties will make every effort to resolve them through negotiations between them. In the event that disputes are not resolved through negotiations, disputes shall be resolved in the manner prescribed by applicable law.
All disputes related to the improper execution of these Rules, incl. related to the violation by the User of the rights of third parties, and not settled out of court, are subject to consideration in court at the location of the Company.
Final provisions
The copyright holders of all objects of exclusive rights that are posted on the Site, including design elements, text, images, photo and video materials, are the Company and its partners.
The Site and the services provided may be temporarily, partially or completely unavailable due to preventive or other works or for any other technical reasons. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
If you would like to ask us any questions about these terms and conditions or if you have any comments or complaints about our website, please email us at vyarabia@gmail.com.
Contact details of the person responsible for organizing the processing of personal data: LightSpace F.Z.E Address: Business District: Ajman Free Zone Address: Office - C1 - 1F - SF4835